Giacomo Marchini
Head of Logistic & Warehouse
Riccardo Baccini
Head of Workshop Equipment & Layout building
Hitachi Rail STS SpA
Pistoia Plant
Special CMS - Cars Monitoring System project (derived from the SGM Warehouse Management System solution) to digitize the processes of moving "cars" or railway carriages during their construction throughout the construction process within the production plant of Hitachi Rail STS S.p.A. in Pistoia.
Hitachi Rail STS S.p.A. is an integrated railway group, leader in the mobility sector, which offers
sustainable solutions capable of guaranteeing safe and comfortable transport for passengers. We are
distinguished by our sophisticated operational (OT) and production technology, state-of-the-art IT and the
high quality and reliability of our products. Our goal is to use our technology and our work to contribute
to the creation of a sustainable society and the well-being of people around the world, improving their
quality of life.
In 2021 we launched an initiative aimed at improving the efficiency of one of our most important processes
in the production sector, namely the internal handling of the carriages and railway trains that we build at
the Pistoia plant.
The innovative startup Dogobit (in partnership with Superutensili) was chosen as our partner for the
development of this project, in which practically all the production departments of the Pistoia plant, the
testing department, the planning function and obviously the maneuvers department were involved.
As part of the development of the CMS Dogobit immediately maintained a constantly proactive approach aimed
at involving all the stakeholders involved, accepting the various requests and wishes.
These elements, combined with the high competence and the ability to grasp all the needs expressed by
Hitachi, have created a strong synergy and collaboration within the working group, aspects that have
allowed (even starting from scratch) the development and creation of the CMS system in a relatively short
time.
The new software, based on an extremely interactive and user friendly operating logic, thanks to a digitized
map of the plant on which the carriages and trains present in the plant are represented, allows you to
program the movement inside the plant in few clicks by the department's heads enabled and authorized to
enter this type of request. In this way, the backlog of the handling missions to be performed is generated
and sent in real time to the crews of the maneuvers on their mobile devices, so they, directly on the field,
can perform and confirm that they have been carried out their task.
The complexity of our Production Process is represented by various factors, characteristic and unique of
this sector, and handling activities are one of the main ones as they are fundamental for guaranteeing its
correct progress.
Despite these aspects and these complexities, the system was created and developed managing to meet 100% of
our requests and its full use was achieved without particular difficulties, already during the first week
after go-live and actually exceeding the expectations we had accrued. In fact, it was immediately possible
to perceive the advantages of the new tool with the full satisfaction of all the functions directly involved
but also staff functions, such as our Security and Planning bodies, which thanks to the CMS today have the
possibility of accessing quickly and immediately to a whole series of data that were not available before.
One tool above all, the interactive map that updates in real time allowing you to have an
immediate view of where each carriage or convoy is, where they have been and where they will be, is an
extremely powerful tool that has allowed us to project the management of this portion of the business in a
logic in step with the current times and which lays the foundations for a series of possible future
additions on which we are already hypothesizing possible evolutions for the extension of the new system in
further areas.
SGM, for the management of internal logistics and order management with the use of industrial handhelds in production plants. Fully integrated with BMS the ERP produced by Time Srl.
Luna Abrasivi, a company of the Surfaces group, has been a leader in the sector of tools for processing
ceramics for over thirty years,
granite and marble for building use and has been present on the world market for more than 20 also with
diamond tools for cutting, polishing and
squaring and with products for surface treatments such as resins and protective products.
In 2018 we turned to Dogobit to digitize the management of semi-finished and finished products in the
warehouses of our plants in Vezzano Ligure (SP)
and Fiorano Modenese (MO). We therefore introduced the use of industrial handhelds to facilitate the
inventory and component picking operations in principle
for production, to then gradually extend it to the management of supplier orders, customer orders and
shipments.
SGM's web console and PDA application have become fundamental work tools, facilitating and
speeding up various internal processes, from the simplest
relating to the storage of the most complexes relating to the production of documents and bills thanks to
the direct interaction of SGM with the ERP BMS and with network printers.
Furthermore, all the data collected by SGM have become part of the company knowledge base and are processed
by the Business Intelligence systems to further optimize the processes.
Supervisor Pro to manage the outsourcing activities related to some orders of the CFT Cooperative - in particular those related to the management of greenery on behalf of Tuscan companies and municipalities.
CFT is a modern cooperative company specializing in integrated logistics services. Founded in 1974 within
the fruit and vegetable market of Florence,
CFT has its origins in the early twentieth century, when the porters of Piazza Ghiberti decided to join a
cooperative. After having established itself
on the market for transport and logistics services for large-scale distribution, over the years CFT has
pursued business diversification policies,
oriented towards global service, expanding its business also in the facility management sector and
guaranteeing an integrated offer to its customers.
The company develops its business in the field of integrated logistics considering handling, transport and
facility management as a single complex activity
to be managed with managerial criteria and engineering analyzes. The integrated approach allows CFT to
represent for the customer a real partner capable
of managing, innovating and making the supply chain more efficient.
Since 2018 Dogobit has made its Supervisor Pro solution available to us to manage some of our contracts with
companies and public bodies in Tuscany.
Lately we have requested the implementation of additional functions that have allowed us to recover all the
data of our old work reports management system
to start managing them in the Supervisor Pro platform.
Thanks to the new Supervisor Pro reporting module, we were able to dispose of our old
Access application, bringing all the data and
reports we had into a modern cloud solution, plus all the other functions that this platform offers us in
terms of organization, planning and reporting.
The flexibility of Supervisor Pro and Dogobit's proactive approach are helping us to streamline the
management of our numerous orders.
Special project, platform to optimize the management of advertising communication campaigns by interfacing multiple third-party systems.
Our core business is multi-channel advertising communication: web - social - email. It is a world that
changes quickly and is enriched
day by day of new technologies and new business models. Before turning to Dogobit a large part of our time
was spent on
connect to various third party systems to organize campaigns, upload content, schedule mailings and collect
results data.
Now, thanks to the platform created together with Dogobit, we are able from a single Web console to program
campaigns on a system capable of
easily interface multiple sending engines and feedback systems for actions performed by users (millions of
events per day).
The platform created together with Dogobit has therefore allowed us to significantly
increase efficiency and now we can react more
quickly to changes in the regulations of this sector, managing to keep up with the evolution of technology
and business models.
Finally, we have also optimized infrastructure costs thanks to the software platform's ability to be hosted
in cloud environments
able to vary the use of computing resources based on the traffic generated on the system.
SGM, for the management of internal logistics with the use of industrial handhelds in production plants. Fully integrated with Microsoft Dynamics NAV ERP.
Since 1946, B&C Speakers has been one of the largest and most prestigious manufacturers of professional
speaker transducers in the world. In addition to designing and distributing
components under the B&C brand, supplies OEM components to many of the best professional audio brands on the
market today.
In 2017, we turned to Dogobit to introduce the use of industrial handhelds in the management of Lean
production in our factories to facilitate
in principle, the operations of inventory and picking of components for production, and then gradually
extend it to the internal handling of goods
and the preparation of shipments.
Since then we have been using Dogobit's SGM warehouse management system solution, which
proved to be very flexible and fast right from the start;
able to integrate perfectly with our ERP Microsoft Dynamics NAV allowing us to start working with
industrial handhelds and portable printers
in a very short time.
Over the years, thanks to Dogobit's technical support and professionalism, we have extended the use of SGM
to our subsidiary 18 Sound
and we have enriched it with additional functionalities and user interfaces for fixed workstations, as well
as making it interact with other IT systems and machinery.
SGM, for the preparation of baskets with meals to be delivered to the places where they are dispensed, based on daily orders.
Ristorando began its activity in February 1995 when the Catholic schools of the Diocese of Prato, without
an internal canteen, turn to the Parish of S. Pietro a Mezzana for the supply of meals through the kitchen
present at the parish retirement home "Casa Serena ". In the following years, requests for the supply of
meals also come from crèches, social centers, cooperatives that work with people with disabilities and
summer camps. Ristorando now is a cooperative company that produces and delivers meals to schools,
kindergartens, nursing homes, canteens and offices in the Prato area and neighboring municipalities.
In 2021 we turned to Dogobit to start digitizing our internal procedures, starting with the preparation of
the meals to be delivered present in an excel file that we compile daily through another application.
Orders are loaded from time to time in SGM by importing the excel file as it is. SGM processes it and
makes the information available to operators in charge of preparing the containers to be delivered. The
employees work using an APP on industrial handheld devices and prepare the packages to be shipped guided
by SGM. They do this very quickly by shooting the barcodes of the customers applied to the baskets and
those with the coding of the meals produced in the kitchen and in case of preparation errors they are
promptly notified.
Thanks to SGM and the use of PDAs, our operators can prepare all the expected deliveries
more quickly and without making mistakes, with great savings in time and greater satisfaction from our
customers.
Given the modularity of SGM we have in perspective to evaluate the possibility of activating other
functions, in particular that for the management of the perishable goods warehouse.